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Accountable Leadership /
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Sociotechnical Work Process Design
Sociotechnical Work Process Design
Employees of newly merged investment firms devised a way to reduce labor costs by 75% and more fully utilize their existing computer software. They implemented it themselves!
It is amazing what carefully organized employee participation can achieve.
- Why add more staff when your current work force may be underutilized?
- Why buy more space and equipment to increase throughput when your people can probably capture so much more from your current processes?
- Why endure an expensive and extended software conversion when your current package can do the job?
- Why lower employee morale with cost cutting when you can gain so much more by redesigning work processes?
If you are not shooting for at least a 30% improvement in quality, cost and/or throughput then you could be wasting everyone’s time. The research is clear: Without substantial work process improvement, the cost you cut this year will return in three.
At the same time, there is typically at least 30% and often as much as 75%, underutilized capacity in organizations that have not completed a sociotechnical system redesign. How?
Organizations, over the years, acquire excess slack in their production processes which drives costs up without added revenues. Inefficient work processes lead to workforce disruptions. These interruptions erode quality, morale, productivity, and lower employee trust.
New work processes supported by new roles and relationships can deliver great results in each of your survival outcome areas
Participative work group members form a team, design their work processes and enthusiastically support the company strategic direction. Promises to customers are fulfilled. Employee satisfaction shows up in higher work quality. You gain increased throughput and reduced turnover. Everyone recognizes how each individual’s work affects the company goals. Supervisors put their heads together to identify and resolve problems. Priorities are set and accomplished.
These projects focus on a minimum 30% improvement in performance. Sociotechnical redesign increases your ability to accept more growth while your current existing technology.
Use sociotechnical redesign to …
- Extend the life cycle of current capital assets.
- Improve quality, productivity, and your ability to accept greater growth at the same or less cost.
- Improve the company reputation for service, promptness and reliability.
- Speed throughput.
- Improve team performance.
The quality of healthcare does affect the bottom line. A large healthcare enterprise improved their interdisciplinary care delivery processes. At the same time, in cooperation with their physician sponsors, they improved morbidity and mortality, maintained a census above of 90% and almost doubled their profitability.
Accountable Leadership /
Organizational Politics in Action /
Strategic Planning /
Project Implementation & Leadership Skills /
Sociotechnical Work Process Design
Click on each of the services above to learn more about how Accelerated Solutions can
help you and your team.
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